Job DescriptionOverview:
Opportunity for hybrid work from home model (combination of work from home and on site) once skilled in all job responsibilities. Work on a team of closely connected surgery coordinators and their managers with daily/weekly huddles and team meetings. This is an environment where innovation, equity and career growth opportunities are highly regarded.
For complex surgical events (care coordination beyond surgery scheduling requiring two or more services' expertise) will provide coordination services, beginning with patient family first contact,evaluation and continuation through and after surgical event; may include pre, post and ancillary testing such as scans, consults and coordination of such appointments; will help facilitate access to and provide continuity of care; assist families with addressing/resolving their funding concerns; assist with PCP notifications; provide appropriate interactions with provider team, staff, patients and families to assure smooth transitions throughout the surgical event stages.
Requirements
Required Education/Experience: - High School Diploma or equivalent - Minimum one (1) year experience as a Surgery Coordinator (or equivalent experience in a leadership role) AND, - Minimum of two (2) years experience as a Family Service Coordinator or equivalent clinical reception/ coordinator experience. - Demonstrated knowledge of Medical Terminology. Preferred: - Associate's Degree or at least two (2) years of college coursework in health care or related field. - Significant experience (4 years or more) working with the general public in a health care/customer service environment. - Familiarity with other cultures/bilingual skills.
In accordance with new Washington law for healthcare workers, Seattle Children's requires that all staff be fully vaccinated against COVID-19 on or before October 18, 2021, or before beginning employment for start dates after October 18th.
Covid-19 VaccinationIn accordance with Washington state law, Seattle Children's requires that all employees be fully vaccinated against COVID-19. All offers are contingent and your vaccine status will be verified at onboarding.Our Commitment to Diversity
Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.