Food Warehouse Coordinator

Position Summary

The Food Warehouse Coordinator’s primary responsibility is to assist the Director of Food Distribution Services with food bank and food pantry operations. The Food Warehouse Coordinator will address food distribution staffing needs that includes recruitment, supervision, training and coordination of staff, volunteers and partners. The Food Warehouse Coordinator will also assist the Director of Food Distribution Services with the collection and analysis of data, preparation and presentation of reports, and program development activities that help people to understand their important role in the regional food distribution system.

Duties and responsibilities

Primary responsibilities of the Food Warehouse Coordinator include:

• Understand and implement programs and services offered through the Food Department
• Adhere to rules and regulations provided by all applicable funding sources
• Design and implement the overall recruitment and training strategy for Food Distribution Warehouse teams, collaborating with and receiving final approval from the Director of Food Distribution Services
• Understand/Comprehend all of the roles needed in the food distribution warehouse and how they fit into the regional food system
• Place bulk food orders
• Receive bulk food deliveries
• Organize bulk foods in the warehouse as required by funders and partners
• Provide ongoing support in the warehouse, including manual labor such as stocking and transporting goods, and managing inventory, in addition to office work
• Support the screening, selection, and placement process of staff, volunteers and partners who receive, sort, and stock food; fill, sort, deliver and distribute food; ensure public order and a high level of respect and dignity during food distribution
• Keep critical roles filled and create new positions and opportunities where there are gaps
• Supervise, train and support staff, volunteers, interns, and work-experience participants
• Support the people and partners who glean fresh produce and other food
• Collaborate with the Community Market & Community Kitchen Coordinator regarding inventory for the Community Market and Community Kitchen, including intake of produce under specific programs and grants, gleaned produce, and produce too ripe for distribution
• Use databases, websites, social media, etc. for outreach, education, events, and data collection
• Use and manage others’ use of databases, websites, social media, etc.
• Prepare marketing materials and distribute them to appropriate outlets
• Attend community outreach events, host web and telephone outreach, etc.
• Maintain detailed, accurate records and ensure the confidentiality of customers
• Submit invoices in an efficient manner to ensure that payments are made timely, and as allowable per funders and partners
• Prepare recruitment materials and post opportunities to appropriate outlets
• Support people in completing application processes and reporting requirements
• Provide development and support to team members, including the development of learning goals and plans for achieving them, and coordinating with reputable and experienced trainers
• Assist with timesheet and travel reimbursement processes
• Schedule and attend regular site visits independently, as well as with the Director of Food Distribution Services
• Support the Director of Food Distribution Services in the monitoring of subcontractors
• Participate fully in staff meetings, department meetings, and relevant conferences and training opportunities
• Professionally represent CDCAC and its programs to other appropriate community groups
• Perform other duties as assigned

Qualifications

Education and Experience:

Associate’s Degree in Human Services or a related field with at least two years of related work experience.   Experience may be considered in place of education.

Bilingual in English and Spanish preferred.

Experience in the field of food distribution is preferred.

Required Skills, Abilities, and Knowledge:

• Able to establish and maintain effective working relationships with a diverse group of individuals and community organizations
• Able to work with volunteers, other partners, and the public in a respectful, professional, and non-judgmental manner
• Able to communicate effectively, both oral and written
• Able and willing to understand the needs, struggles and concerns of low-income families
• Effective interpersonal skills with the ability to build rapport quickly
• Good public speaking skills
• Able to balance multiple deadlines and prioritize workload
• Excellent organizational skills and attention to detail
• Effective problem-solving skills
• Able to use a computer to meet essential job functions, including managing databases,

e-mail, word-processing, and spreadsheet software

• Ability to understand and interpret technical material
• Basic understanding of state and national service programs, such as AmeriCorps

• Maintain regular attendance and perform job duties and responsibilities in a satisfactory manner
• Must have a valid Washington State Driver’s License
• Must have current personal automobile insurance if driving a personal vehicle. Driving agency vehicles is preferred
• Must be able and willing to travel throughout Washington State and other states as necessary

Preferred Skills, Abilities, and Knowledge:

• Knowledge of Community Action programs
• Experience with programs of Community Action, or similar programs
• Bilingual in English and Spanish
• Experience in website management, preferably using Word Press
• Experience in the field of food distribution

Working conditions

The position is based in a warehouse and often works from an office, but requires frequent visits to project sites that may involve up to 3+ hours of driving each way. There is frequent contact with the public in a variety of conditions, in person and over the phone, indoors and outdoors. Occasional statewide and national travel, including some air travel, may be required. Some evening and weekend work is required.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position requires frequent sitting and using computers, long periods of driving (up to 3+ hours in each direction), and moderate lifting (up to 40 pounds).

Must be able to hear, speak, read and write; ability to exchange accurate information

Needs to move about the office and other locations to access file cabinets, office equipment and supplies

Repetitive motion (keyboard and office equipment); substantial motion of the hands, wrists, fingers

Close visual acuity to perform activities such as preparing documents and viewing computer screens

NOTE: This is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of CDCAC are expected to perform tasks as assigned by supervisory/management personnel regardless of job title or routine job duties.