Job DescriptionDescriptionJob Summary
The General Manager reports to the Vice President of Operations and is responsible for providing overall direction to operating units within a specific business unit for Matrix Service. Responsible for strategic goals and objectives to maximize financial and operating results and ensure safe and profitable growth of the business. The position holds overall profit/loss responsibility for budgeting, planning and scheduling, forecasting, collections, financial management, marketing/sales, client relations, and project technical support. Provides strong and consistent safety leadership.
Essential Functions
Actively supports the Company's commitment to safety and its "Core Values."
Represents the Company at all times with high moral standards while adhering to the Company's "Code of Business Conduct and Ethics."
Establishes, directs and monitors short- and long-term objectives, goals, and strategies for operating units within Maintenance and Turnaround business units, consistent with overall company objectives. Implements policies and standard operating procedures in line with corporate policy.
Oversees revenue forecasts, budgets, and business plans; reviews and analyzes financial results; monitors performance in relation to plan; and adjusts plan based on changes, as appropriate. Presents results to executive management and maintains accountability for financial and operating results of business unit.
Establishes revenue/profit pricing parameters for larger projects and ensures Division Managers adhere to established procedures. Reviews/approves bid packages on large projects as prescribed by the Delegation of Authority policy.
Represents Company at bid meetings, project meetings, strategy meetings, etc., as needed. Visits job sites on a regular basis and attends client meetings, as necessary, to monitor projects from a safety, morale, quality, schedule, and cost perspective.
Identifies potential serious issues/situations and resolves technical/operational problems on projects or site locations. Provides guidance, recommendations, and assistance to subordinate managers on operational issues and potential corrective measures. Participates as needed in the resolution of problems on projects or with clients and ensures problems are solved timely and in line with company policy.
Works with Center of Excellence (COE) and Shared Services (SS) to monitor aged receivables on a regular basis. Ensures billings and collections are current.
Works closely with Business Development in the identification, pursuit and award of business opportunities, in line with strategic objectives.
Works closely with the Manager of Apprenticeship to ensure we have alignment on the development of skilled labor to meet the demands of the businesses.
Monitors trends and changes to our business markets to identify challenges and opportunities in a timely and actionable manner.
Helps to identify potential acquisition opportunities in the area of turnaround/plant services and presents to executive management for evaluation. Participates in acquisition due diligence and integration, when appropriate.
Works across Matrix Service Operations, SS and COE personnel in the coordination of projects and sharing of resources. Ensures maximum operational efficiency and productivity within the business unit as a whole.
Interviews, selects, hires, trains, evaluates and terminates subordinate management personnel. Develops goals and objectives and works with management team throughout the year to ensure goals and performance standards are achieved.
Develops, directs and motivates a competent and cohesive management team through effective communication, delegation of responsibility, accountability, performance-based compensation and professional development.
Maintains operational accountability for safety; conducts required evaluations pursuant to Safety Accountability Program. Provides strong and consistent safety leadership, including setting the example through personal actions and behavior.
Maintains operational accountability for quality assurance through effective partnership with COE - Quality Management. Provides strong and consistent quality leadership, including setting the example through personal actions and behavior.
Develops actionable employee retention and succession strategies to ensure sustained health of the leadership structure.
Performs other duties as assigned.
Qualifications
Bachelor of Science degree in Business Management, Engineering, Construction Management, or related discipline strongly preferred; equivalent experience/knowledge without degree.
Successful leader with 12+ years' job-related experience; demonstrated record of success achieving strong operational, financial, and safety performance; management experience in the refinery, petrochemical, or power generation industries.
Extensive understanding of industry practices, processes and standards and their impact on project activities.
Strong knowledge of the refinery turnaround and maintenance business and/or storage maintenance and repair as well as petrochemical and power generation industries, including clients and market services. Record of success in developing and maintaining strong customer relationships and industry contacts. Experience with and understanding of mergers and acquisitions, and business development.
Advanced knowledge of construction, design, project management, purchasing, subcontracts, supply chain, estimating, project controls, accounting, and scheduling techniques. Excellent analytical skills and strong knowledge of contract negotiations. Advanced ability to apply innovative and effective management techniques to maximize performance.
Demonstrated financial acumen and business administration skills, including solid knowledge of financial operations; understands financial statements.
Excellent interpersonal, communication, and presentation skills; effective at conveying ideas and direction, both verbally and in writing; ability to set clear and specific direction, goals, objectives, and expectations.
Ability and willingness to delegate, empower, and motivate subordinates to take accountability for achieving results, for which the manager maintains ultimate accountability.
Ability to develop and implement new ideas and initiatives that improve the organization's performance. Coaches others to develop stronger change management skills and overcomes resistance to change.
Strong safety leadership; places a high priority on safety, with continual emphasis on driving and maintaining a strong safety culture.
Proficiency in MS Suite and other related reporting software.
Ability to work overtime and travel as necessary.
Washington law requires pay information in job postings. The typical hiring range for this position in Washington is shown below. The pay rate will depend on the successful candidate's qualifications and prior experience, specific skill set, geographic location, internal equity, and other factors influencing pay. As such, an actual salary may fall closer to one or the other end of this range, and in certain circumstances, may fall outside the listed hiring range.
Hiring range: $214,891 per year to $279,358 per year
Full range for this position, available over time: $214,891 to $343,826 per year
In addition, full-time employees are offered a comprehensive benefits package, including medical, dental and vision plans covering eligible employees and dependents, disability benefits, life and AD&D insurance, an employee assistance program (EAP), a 401(k) plan with company match, an employee stock purchase plan (ESPP), a robust wellness program and adoption assistance.
At Matrix, we are dedicated to building a diverse, inclusive, and authentic workplace. We encourage all whose experience aligns with the listed qualifications to apply and explore joining our organization.
EEO/M/F/Disability/Vets/Affirmative Action Employer
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, genetic information, marital status, disability, veteran status, or other legally protected characteristic or category.