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Most WorkSource offices are closed for in-person services due to COVID-19 but you can still get help with your work search by contacting your local office or by using LiveChat feature on this web page. Dedicated staff are available Monday through Friday, 8 a.m. to 5 p.m., to help you develop your resume, improve your job interview skills, and connect you with training and employers that are hiring. Staff in WorkSource offices cannot help you with your unemployment claim. For assistance with your unemployment claim visit, use eServices, or call the claims center at 800-318-6022. For current claims center contact information and hours, go to .

Training and other programs


Microsoft IT Academy
Provides digital curriculum and certifications on fundamental technology skills—as well as courses critical for students to be successful in today's technologically evolving world. Available through participating local public, community college, or tribal libraries, the Washington Microsoft IT Academy provides free access to a wide range of Microsoft online courses and learning resources to help bridge the skills gap. (
Online learning opportunities for anyone who wants to improve their literacy, math and technology skills to be successful in work and life. Over 750 lessons and 250 videos. Online classes designed to introduce you to new software or give you a refresher on software you have previously used. Learn on your own time and at your own pace. All classes are completely free and will earn you accredited continuing-education units and a certificate of completion.

Financial aid

Pell Grants for unemployed workers
Learn about Pell Grants and other sources of financial aid to pay for job training or education.

Training benefits

Worker retraining
If you’re unemployed and want to train for a new career or improve your skills, the Worker Retraining Program may help you pay for tuition and related expenses. Find a participating school to learn more.

Training Benefits
The Training Benefits program offers additional weeks of unemployment benefits so eligible claimants can train for careers in a high-demand field.

Eligible Training Providers (ETP)

Career Bridge
Career Bridge is the web site for Washington state's Eligible Training Provider (ETP) list. The ETP List ensures that certain performance standards are met for programs receiving federal workforce funding under the Workforce Investment Act. Career Bridge matches each job with education and training programs offered throughout the state. Future students can see at a glance the cost of tuition, books and other fees, the location and length of training, entrance requirements and more, as they consider pursuing a particular career path.

Colleges and universities

Washington State Colleges and Universities
A complete list of degree-granting colleges and universities legally operating in Washington.

Other resources

Work Opportunity Tax Credit
Employers can save thousands on their federal taxes when they hire certain workers through the Work Opportunity Tax Credit. The amount of credit varies from $2,400 to $9,600 depending on the individual hired. Eligible workers include military veterans, food stamp and welfare recipients, ex-felons, individuals with disabilities and recipients of Supplemental Security Income. To learn more, contact WorkSource, visit the Employment Security Department website or call 800-339-3981.

Washington State Bonding Program
Some businesses require employees who handle cash or valuables to be bonded. The Employment Security Department provides bonds to individuals who have been denied coverage by a private carrier due to a conviction history, bad credit, drug use or insufficient work experience. To learn more, contact WorkSource, visit the Employment Security Department website or call 800-339-3981.