Position | Prospect Engagement Specialist | Reports To | OACTS Manager |
Department | OA/CTS Department | FLSA STATUS | Non-Exempt |
Primary Position Objectives |
Responsible for managing the prospects engagement system, which includes initial contact, screening of applicant eligibility, documentation and tracking of prospects, and assignment of those prospects to the appropriate admissions counselor. Will provide additional support services to the OA/CTS as assigned, in compliance with government and management directives. |
Brief Description of Duties
- Contact all prospects within 24 hours of assignment. Exhaust all efforts to engage prospect in the application process for 30 days, then conduct monthly contact up to 6 months after assignment
- Screens for eligibility of all prospects and assist prospects in initial application process
- Document all contacts, update prospect status, and assigned AC on the prospect engagement tracking system. The tracking system must be updated daily
- Manage and assign prospects in OASIS or in the MyJobcorps system to the appropriate admissions counselor
- Assists, as needed, in gathering applicant enrollment documentation
- Arrange for and assist in providing pre-enrollment orientation, schedule tours of the center
- Provides weekly and month updates on prospect engagement to include tracking prospect conversion rates
- Support, promote, and enforce the Job Corps' Zero Tolerance Policy.
- Promote the development of Career Success Standards by modeling appropriate behaviors, mentoring students where necessary and monitoring both positive and negative behaviors through interventions
- Performs other duties as assigned by management
- Travel as required
Position Competencies
- Presents information both clearly and concisely and regularly confirms correct interpretation of information
- Very high standard of communication skills both written and oral for the presentation of facts and ideas
- Written communication must be clear, concise, easy to read and comprehend
- Demonstrates the ability to handle several projects simultaneously
- Implements the key principles of time management, task allocation and priority assignment in addition to personal organization
- Continually seek ways to improve the service provided via development of professional skills and personal growth
- Initiates and responds to suggestions for improving service
Qualifications |
Excellent written and verbal communication skills |
Proficiency with advanced Microsoft Office applications including Word, Power Point and Excel |
Experience |
Experience may include successful Job Corps outreach and admissions experience or successful outreach and admissions experience with other youth development programs |
Education |
Bachelor’s degree in human services, psychology, counseling, education, social science, communications, or closely related field; or Associate’s degree in human services, psychology, counseling, education, social science, communications, or closely related field, and two years related experience |
Certificates, Licenses, Registrations |
Valid State Driver’s License with acceptable driving record. |
Physical Demands |
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; to reach with hands, arms, talk, and listen. The employee is occasionally required to sit; to use hands to finger, handle, or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision. |
Work Environment |
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud. |
Benefits Include
- Employer paid Short and Long Term Disability, Life Insurance
- Full Health & Medical benefits (Dental, Health, Vision)
- 401k Retirement Plan, HSA, FSA
- Paid Holidays, PTO + More
LifeSkills Connections Inc. is committed to granting equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to use this online application process and need an alternative method for applying, you may contact the Human Resource department, 833-311-1661, for assistance.
This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required.
The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.